Keeping the Bottom Line in Check

Joe Fisher, EVP Worldwide Marketing, Axway

“We see a lot of files actually getting blocked because the filter thinks that it’s a spam message, when in fact it’s very high-value, very time-sensitive information that the organization is probably trying to communicate to their customer base. So you’ve got challenges of security, privacy, and then obviously the accuracy of letting the appropriate information in the organization and keeping the bad stuff out. A high-value document that might be time sensitive that has to get to your customer is something that you don’t want getting caught in a spam filter.”